Runtick the best TICKETING software for Help Desk
The incident program that manages your tickets
From 74€ per month*
“Runtick is one of the best programs for incidents, its speed and agility managing tickets is amazing. More than 90% of incidents are solved within an hour, significantly improving the customer experience”
Pedro Olmos
Manage incidents in the easiest way to give the best customer service
Near service
The best experts with a service always close to the customer. Our service has a support team nearby that will help you resolve any issue quickly getting the right response at all times.
Measurable
The best experts with a service always close to the customer. Our service has a support team nearby that will help you resolve any issue quickly getting the right response at all times.
In real time
Runtick data is collected in real time, you will be able to see all service desk information and if necessary take action instantly.
Categorization
En Runtick podrás categorizar y priorizar tu sistema de tickets en función del cliente. Facilitando un feedback personalizado. Además, tendrás siempre soporte por nuestra parte por correo electrónico.
OMNICHANNEL SUPPORT
Everything Under control
Integrate all your calls and emails into a single ticketing tool. With customizable screens you’ll have everything under control. In addition, with the shortcut buttons you can link all your agents and your customers with their products and services.
The best features to meet the needs of your company and customer service
Contact with RUNTICK
